The Big Garmin Watch Crash Issue (Jan 2025): Explainer & Fixes

Garmin users worldwide faced a major issue in January 2025 as multiple models of Garmin smartwatches unexpectedly crashed, leaving users frustrated. The issue, which caused devices to freeze, reboot, or become completely unresponsive, has sparked widespread discussions online. Here’s everything you need to know about the Garmin watch crash, what caused it, and how to fix it.

What Happened?

Reports started surfacing in early January 2025 that many Garmin watches were experiencing sudden crashes. Users complained of their devices freezing, reboot loops, and failed sync attempts with Garmin Connect. The issue appears to affect several popular models, including the Fenix, Forerunner, and Venu series.

While Garmin has not officially disclosed the root cause, experts believe that a software glitch related to a firmware update or a date-related bug may be responsible. Some speculate that the problem could stem from a recent software push that introduced unintended conflicts in the system’s core processes.

Affected Garmin Models

Based on user reports and Garmin’s support forums, the affected models include:

• Garmin Fenix 7 & 6 Series
• Garmin Forerunner 945, 265, and 255
• Garmin Venu 2 & 3
• Garmin Epix Pro Series
• Garmin Instinct 2X

While not all users of these models have experienced crashes, a significant number have reported issues, indicating a widespread problem.

Temporary Fixes & Workarounds

If your Garmin watch is crashing, here are some temporary fixes you can try:

1. Restart Your Watch – A simple reboot can sometimes clear minor glitches. Hold down the power button for about 10 seconds to force a restart.
2. Update Your Firmware – Check the Garmin Connect app or Garmin Express software on your computer for any pending firmware updates that might contain bug fixes.
3. Factory Reset – If the issue persists, performing a factory reset might help. Go to Settings > System > Reset and choose Restore Defaults (note: this will erase stored data).
4. Disable Bluetooth & GPS Temporarily – Some users have reported that disabling Bluetooth or GPS reduces crashes until a permanent fix is available.
5. Use Garmin Express on a PC – Connect your watch to a computer using a USB cable and run Garmin Express to check for software repairs or sync issues.

Garmin’s Official Response

Garmin has acknowledged the issue and stated that their engineering team is actively investigating the problem. They recommend that users keep their devices connected to Garmin Express or Garmin Connect to receive any emergency patches as soon as they are released.

In a recent support update, Garmin hinted at an upcoming firmware update that should address the issue. Users are advised to remain patient while the company works on a fix.

What Should Users Do Now?

If you’re affected by the Garmin watch crash issue, follow the temporary fixes outlined above and keep an eye on Garmin’s official channels for further updates. Additionally, consider joining Garmin forums or online communities where other users share insights and solutions.

For those who rely heavily on their Garmin devices for fitness tracking or navigation, using an alternative smartwatch or fitness tracker temporarily might be a good idea until a full resolution is available.

Final Thoughts

The January 2025 Garmin watch crash issue has undoubtedly been frustrating for many users, but a solution is likely on the horizon. With Garmin actively investigating and working on a fix, a resolution could arrive sooner rather than later.

If you’ve been affected, stay patient, apply the temporary fixes, and keep your Garmin software up to date. We’ll keep you posted on any new developments regarding this issue.

Have you experienced this issue with your Garmin watch? Let us know in the comments!